At Aspenz Realty and Infra ("Aspenz", "we", "us", or "our"), we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, store, process, and protect your information when you visit and use our website (the "Site") and interact with our sales and customer service teams.

1. Information We Collect

We collect both personal and non-personal identification information to provide you with a tailored experience on our Site.

• Personal Identification Information: We may collect personal information such as your name, email address, phone number, mailing address, and financial preferences. This information is collected only when you voluntarily submit it to us through enquiry forms, contact forms, newsletter subscriptions, or chat features.
• Non-Personal Identification Information: We may collect technical details about your interaction with our Site, including your IP address, browser type, device details, operating system, Internet service provider (ISP), and clickstream data.
• Cookies and Tracking: We use cookies to enhance navigation, analyze site performance, and serve relevant advertisements. For detailed information, please refer to our Cookie Policy.

2. How We Use Collected Information

Aspenz uses the collected information for the following business and customer-support purposes:

• To Personalize User Experience: To understand how our users as a group use the services and resources provided on our Site, and to suggest projects or configurations that align with your interests.
• To Improve Customer Service: To respond more effectively to your service requests, enquiries, and support needs.
• To Share Project Updates and Offers: To call, message, or email you with details, pricing plans, and booking procedures for the projects you enquired about, as well as new project launches.
• To waiver DND registries: By submitting your number, you permit our representatives to contact you via telephone call, SMS, WhatsApp, and digital messaging channels, overriding any registration on National Do Not Disturb (DND) registers.

3. Data Protection and Security

We implement appropriate physical, technical, and administrative security measures, including firewalls, encryption, and data access restriction policies, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing of Information

We do not sell, trade, rent, or lease your personal identification information to third parties for marketing purposes. We may share collected information in the following circumstances:

• Trusted Service Providers: We may share data with trusted vendors, software providers, digital agencies, and consultants who assist us in operating our website, managing our customer databases, or conducting our business, so long as those parties agree to keep this information strictly confidential.
• Legal Requirements: We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend the rights or property of Aspenz, or protect the safety of users.

5. Third-Party Websites

Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices, content, or policies of these third-party websites. We encourage you to read the privacy policy of any third-party site you visit.

6. Your Rights and Opting Out

You have the right to access, update, correct, or request the deletion of the personal information we hold about you. You can request to stop receiving promotional emails or marketing messages at any time. To exercise these rights, or if you wish to withdraw your consent for us to contact you, please write to us at the email address listed below.

7. Changes to this Privacy Policy

Aspenz has the discretion to update this Privacy Policy at any time. When we do, we will update the "Last Updated" date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we protect the personal information we collect.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

• Email: aspenzrealtyandinfra@gmail.com
• Phone: +91 9701777509
• Address: No:503&504, Gamma block, Sigmatech park, Whitefield -560066